I was walking through the Town Centre walking past some tables in an outdoor cafe this week when I heard someone shouting my name. He was the elderly husband of a patient of mine. I said hello to him and he took my arm and took me over the the table he was sharing with his wife and friends.
He introduced me to them by saying that I was the nicest nurse in the world who had saved the life of his dear wife.
Ermm. I didn't save her life. She had a seizure and I stayed with her, administered 02, put her in recovery, gave IV diazamole etc etc. But okay. This is rare so I'll glow a bit.
He went onto say that the nurses on my ward are so hardworking and outstanding and etc etc etc until I was red in the face. Okay. Cool. He then said " I don't know how you girls do it every day". I didn't know what to say other than thank you and we always try to do our best. Nurses don't take compliments well.
Some people are so kind. It's good to know that someone felt that they were taken care of properly.
Sometimes I find positive feedback hard to take because I can always think of a millions things I could have done better if I had the time and the resources. You get a complaint and your feel guilty, someone says you have done well and you feel guilty too. Weird.
But I'm not complaining.
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3 comments:
How lovely! It's rare moments like this that make the job worthwhile, in my opinion.
One of My Old Boys accosted me in the supermarket once, he threw his arms around me and enthusiastically waffled at length about how lovely the staff on my ward were. That sort of thing makes me so proud of what I do.
It's so hard to do our best sometimes, low staffing levels and demanding patients make the job stressful and frustrating, but knowing we CAN make that much of a difference despite all that is one of the most satisfying feelings in the world.
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